Hi There,
So, I actually filed a new claim with an over the phone representative who put the start date for March 14th, 2021; the last day of my 3/29/20 claim.
Perhaps this is part of the issue?
Mailed on 3/24 I received my PUA award letter.
And then, mailed on 4/08, I received an amendment to continue my PEUC program.
I received additional payments to equal the higher weekly amount.
And then all payments stopped. There was an overlap of certifying for two weeks, and then being requested to certify for one of those weeks, again.
Perhaps this was due to implementing the new PEUC award, but not finishing the original PUA award?
I have now continued to certify on a weekly basis only, so it appears they have removed the confusing, additional, biweekly certification.
Yet, unfortunately I have not been paid for 5 weeks.
No luck in contacting them over the phone. Do you suggest I email them? Call them? Or neither?
Thank You.
Visual Aids are below:
Addendum: I just got paid for what I certified for This Sunday. One week only. Thank God! How long do you guesstimate I will be waiting for my 5 previous weeks? Shall I try calling again or emailing them? Thanks.