I recently went from being "on-call/ part time" to being completely unemployed. I received a letter that I need to change my employment status but no one will answer my calls and I can't find any information on the website. I haven't received my benefits in 4 weeks (one week I did go back to help and received payment from my job) so I thought that was the problem but I still am not receiving my benefits.
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That could definitely be it. Hoping I get a call after the holiday. Thank you so much!
The letter (which was a physical letter) states that my claim says I am still working part time/ on call but I was able to certify weeks. I certified Saturday at midnight and in the claim stated that I went from on call to unemployed and my last work date. All of my certifications have been received and are pending. I'm wondering if this is because it says it was mailed on 2/10 but I filed my claim in the 14th.
Do you have a screen shot of that letter? It sounds odd. You don't really need to change anything when you go from part time to completely unemployed -- you just have to fill out the certification and put that you didn't work at all. What does it say on your claim history and main page? Is it pending or you just don't have weeks to certify at all?