Opened a new case and all my certification are "Not Paid"

I haven't been paid since March 20th, 2021. My claim balance was exhausted at the same time my year end benefits come to an end. So I opened a new case. I had 2 weeks unpaid (I got unpaid status not PENDING as usual) and then I got an update that my benefits were extended on the same old weekly benefits amount. But then my new case that I filed got approved and I got new weekly benefits amount ( I worked for about a month in December 2020 and got suspended because of COVID19) at the same time there was alert saying that I have to enroll in Job search to receive my benefits and failure to do that I won't get paid, but when I finished my application I got a notification saying that I don't have to ( I figured because I am a single mother and doing online schooling and no available daycare). Now I have 2 weeks from March that has not been paid on the old amount + $ 300 ( Status not paid). One week 3/29 to 4/3 Pending (Status Pending on the website) . Two weeks from April that of the new amount + $ 300 that is not paid (Status Not paid). Please I need help as the rent is coming up soon. I tried calling EDD but the line disconnecting .